Effective Date: October 29th, 2024
Klein Products, Inc. (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website at https://kleinproducts.com (“Website”). This Privacy Policy explains how we collect, use, and protect your personal information and outlines your privacy rights under applicable laws, including the General Data Protection Regulation (GDPR) for visitors from the European Union and the California Consumer Privacy Act (CCPA) for California residents.
1. Information We Collect
We collect information to provide better services to our users and to improve our Website’s functionality. The types of personal information we collect include:
- Personal Information You Provide: When you request a quote, we may collect your name, company name, phone number, and email address.
- Newsletter Subscription: When you sign up for our newsletter, we collect your email address to send you periodic updates and information.
- Automatically Collected Information: We use Google Analytics and invisible reCAPTCHA to gather information about how users interact with our Website. This may include information such as IP address, browser type, pages visited, time spent on pages, and other diagnostic data. This information is collected to improve Website performance and security.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To respond to your requests, including quote inquiries.
- To send you information related to our products, services, and events if you have opted into our newsletter.
- To monitor and improve our Website’s performance, security, and user experience.
- To comply with applicable laws and regulations.
3. Legal Basis for Processing Personal Data (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the information we collect and the context in which we collect it. We may process your personal data because:
- You have given us permission to do so.
- Processing is in our legitimate interests, and it is not overridden by your rights.
- To comply with the law.
4. California Privacy Rights (CCPA)
Under the CCPA, California residents have the right to:
- Request details about the categories and specific pieces of personal information we have collected about them.
- Request the deletion of personal information, subject to certain exceptions.
- Opt-out of the sale of their personal information. (Note: We do not sell personal information.)
To exercise these rights, please contact us at info@kleinproducts.com. We may need to verify your identity before processing your request.
5. Sharing of Personal Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Website, such as Google Analytics and reCAPTCHA, to ensure the security and functionality of the Website.
- Legal Requirements: We may disclose your personal information to comply with any legal obligation, protect and defend our rights or property, prevent wrongdoing, or protect the safety of our users.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no data transmission over the Internet can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly.
9. Your Data Protection Rights (GDPR)
If you are a resident of the EEA, you have certain data protection rights, including the right to access, correct, update, or request deletion of your personal information. You may also object to or restrict our processing of your personal data or request data portability. To exercise these rights, please contact us at info@kleinproducts.com.
10. Changes to this Privacy Policy
We may update our Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Klein Products, Inc.
Email: info@kleinproducts.com
Address: P.O. Box 3700 Ontario, CA 91761
By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.